FREE shipping on orders over $100


All orders are shipped using Australia Post. In most cases, orders will arrive within 2 - 5 business days. 

Delivery times vary depending on the destination and may take longer to some rural areas, on public holidays and to overseas destinations. 

As we have collected a range of premium garments from across Australia and internationally, you may find that some of your Elsa purchases will be sent separately.

Shipping to Australia and New Zealand

We offer FREE shipping for purchases over $100 within Australia and New Zealand.  $10 flat rate is charged for orders under $100.

International shipping

Elsa delivers worldwide using Australia Post International Pack and Track. Some international destinations are already built into the checkout process, for all other international shipping rates please contact us at

Elsa does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.

Customer service

We pride ourselves on providing the best customer service in the industry, including personalised communication and fast response times.
Please contact us at if you have any queries at all.